Last Updated: 09 June 2025

Fire Raven ("we," "us," or "our") respects your privacy and is committed to protecting your personal information in compliance with South Africa’s Protection of Personal Information Act (POPIA) and other applicable data protection laws. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal data when you visit our website, book art classes, or interact with our services.

We may collect the following types of personal information:

• Contact Details (name, email, phone number) when you inquire about classes or purchases.
• Payment Information (processed securely via third-party providers; we do not store card details).
• Website Usage Data (cookies, IP address, browser type) for analytics and improvements.
• Event Information (for corporate/private bookings, including attendee names and preferences).

Your data may be used for:

• Processing art class bookings and purchases.
• Communicating with you about events, promotions, or updates (with consent).
• Improving our website and services.
• Complying with legal obligations.

We do not sell your data. However, we may share it with:

• Service Providers (payment processors, IT support) under strict confidentiality.
• Legal Authorities if required by law (e.g., court orders).

You have the right to:

• Access, correct, or delete your personal data.
• Object to processing or withdraw consent (where applicable).
• Lodge a complaint with the Information Regulator of South Africa.

We implement reasonable technical and organizational measures to protect your data from unauthorized access or breaches.

Our website uses cookies to enhance user experience. You can disable cookies via your browser settings.

We may update this policy periodically. The latest version will always be posted on our website.

For privacy-related inquiries, contact:
Email: art@fireraven.co.za

By using our website or services, you agree to the terms of this Privacy Policy.